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Mobile Banking Apps


"100 SME Banking Mobile Apps" by Oleg Kapush is licensed under CC BY-NC-ND 4.0 

Mobile internet usage have grown globally. Philippines mobile internet use grew from around 30 million to 40 million this year and estimated to reach 48 million next year. Banking sector is now using this channel to reach more customers and expand customer base. 

Last year, two international banks launched their branchless bank in the country utilizing mobile app as their only channel for the customer. ING, a global bank, European origin with headquarters based in Amsterdam, Netherlands started to offer their mobile banking app capable of  mobile account opening, higher interest rate, and check image deposit. CIMB (Commerce International Merchant Bankers), leading ASEAN universal bank introduced their mobile banking app with mobile account opening, higher interest rate, bills payment, ATM card withdrawals free from fees at any ATM machine locally including other ASEAN countries. CIMB PH app also have a partnership with Ayala Group payment app GCash to offer customers a savings account in GCash app, GSave.

Top local banks also invested in the development of their mobile banking apps. I've experienced several updates from banks like BPI and BDO. I will include in this review Security Bank, Union Bank, Maybank PH, and HSBC PH. Those with experience in other banking apps, you can send me a feedback or comment based on your experience.

 I'll be updating this article based on their latest updates and feedback from other users.

 BPI Mobile
Ceilings (pros, positive feedback imho) : Loading GCash using BPI mobile, Monitoring and top up to UITFs
Floors (cons, negative feedback imho) : high fees fund transfers thru Pesonet and Instapay 

BDO Personal

 Ceilings: Dragonpay link, Card Lock and Unlock
Floors: highest fees fund transfers thru Pesonet and Instapay 
SecurityBank

 Ceilings: Minimalist look,  capability to open eSecure Savings (separate digital accounts), higher interests
Floors: No transfer capability to other banks 
UnionBank

 Ceilings: Pesonet transfer is free, Instapay fee is low, look and feel esp for branch locator and machine locator, Connectivity to coins.ph, Check image deposit (currently for UBP checks only) 
Floors: None so far 
ING

 Ceilings: Mobile account opening, check image deposit, high interest, Pesonet transfer free, customer service response is fast
Floors: No bills payment, no card, no other products 
CIMB Bank PH

 Ceilings: Mobile account opening,  high interest, Pesonet transfer free, dragonpay transfer is free, No fee ATM withdrawals
Floors: Fund transfer limit is low, running ads inside the app, limited bills payment merchants
HSBC

 Ceilings: Nothing extraordinary so far
Floors: App is heavy and slow
Maybank PH

 Ceilings: Mobile account opening thru ISave, GCash loading fee is low, No fee ATM withdrawals (ISave)
Floors: slow turnaround in account opening
Eastwest

Ceilings: Free Pesonet transfer, lowest Instapay transfer
Floors: Look and feel of mobile app is old
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